Frequently Asked Questions
Can we get started for free?
Yes, you can start with a 14-day free trial.
How will you bill me?
We bill you annually by invoice. Multi-year options are also available by invoice.
Can I add more VidSync users to my account?
Yes, please contact our sales team to add more users to your account.
Do you offer strategic solutions that help me get more value from VidSync?
Yes, we have consultants with strong marketing experience that will help you utilize the solution for your specific needs. Contact us to learn more.
What IT support does VidSync require?
There is no IT support required for setting up SegmentSync. It requires a separate secure system user for access to Eloqua and Adobe Analytics to be installed.
Does VidSync work with more than one YouTube channel?
Yes, VidSync supports multiple YouTube channels and users can be assigned access to a particular channel.
Why should I use VidSync vs. using the Oracle Eloqua YouTube integration?
The Oracle Eloqua YouTube integration doesn’t support syncing YouTube video engagement data into Eloqua. It only supports inserting the player embed code into your pages.
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